As Head of Operations, Lynn is responsible for all aspects of client service and business support throughout the insurance application process. This includes management of all client data such as sensitive medical information and ensuring that appropriate processes and controls are in place. She also manages the finance and HR activities within the business.
Lynn has 30 years of experience within the financial services industry, most of which was gained in large insurance companies and more recently in the financial advice sector. She has headed up a number of client service teams, delivering a high standard of service in the areas of life insurance, pensions, annuities and investments.